[James Rediffer]

Good to hear that!

[James Rediffer]

@jay: I used a hair dryer and blew at the edges, while prying a credit card under the glass. I started at the bottom, near the windows button, as I found that it was slightly loose when I originally got it. Then I just wedged it little by little, first heating up the edge, then sliding the credit card underneath.

As far as the glue, the replacement panel comes with glue already adhered to the screen. You just remove some protective film, then stick it on. As far as which screen, get the same screen as the cube i7 stylus screen. Just do a search for “cube i7 stylus replacement digitizer” and it should be the same one.

[James Rediffer]

@virgo: Yes, the original screen cracked. I replaced it with a new screen, but it’s the new screen that is giving me the error 10.

 

I tried a BIOS reset, but no luck. The screen will work for a short while, but will die after a long sleep or restart.

[James Rediffer]

Thanks for the reply, Papa. I think I’ve done a BIOS reset in the past (using the pinhole button), but nothing has changed as far as I know. I’ll give it another shot when I get home. Fingers crossed that it works.

By the way, I tried to use the tablet this morning, but still no luck; the touch screen and windows home button do not respond to anything.

Any other suggestions would be highly appreciated!

[James Rediffer]

Hi John,

Thanks for the input. After a fresh install of Windows, I also ran into the problem of a ton of devices being flagged with an ! . I used the drivers on this site and have updated all unknown devices on the tablet, however, there are no drivers for the I2C HID device, as far as I know. I’ll take a look again, but when pointing to the parent folder of the driver bundle, Device Manager doesn’t find anything.

The touchscreen does work from time to time. For instance, one time, I got the ! on the I2C HID device and couldn’t use the touchscreen, so I turned off the tablet and didn’t touch it for about a week. Upon turning it on, touch was working fine for the couple of hours I was messing with it. After waking it from an overnight sleep, the touch screen failed to start again. It seems to be a recurring problem, and so far, everything I’ve tried hasn’t brought any meaningful improvement.

[James Rediffer]

@John: Yes, I’m located in the States. I’ll definitely update this thread or start a new one when I make the repair.

 

@Chris: Thanks so much for your input! I went ahead and placed an order for a replacement i7 Stylus screen on eBay. It’ll take nearly two months to come in. But in the meantime, I’m going to open my tablet and do the thermal mod + add the new SSD, while also taking a look inside to understand how the display is connected to the device.

[James Rediffer]

UPDATE: Cancelled my order with Gearbest yesterday. 2 months of waiting, and nothing in stock. I then ordered the same tablet through Banggood using the coupon (nabbing the tablet for the same 11.11 price that GB had). Received shipping confirmation today.

[James Rediffer]

Thanks for the updates. Still waiting on mine, haven’t heard a word from them.

[James Rediffer]

Update:

So I sent a message to GB about my unhappiness with the lack of information they’ve been providing and asking for an explanation about what is happening with the supply. I asked them why they continued to sell the device for a discount on Black Friday when they couldn’t even fulfill their order for 11/11. Here’s their reply:

“Once again we are sorry for this situation.

Cube i7 Book 2 in 1 Tablet PC 10.6 inch， we checked the item cannnot be sold anymore due to the supplier’s issue.

We would cancel the  order if you don’t want to have a replacement.

Please consider the following options for the refund:” (Typos and grammar preserved from the original)

So apparently, Cube is the one with the issue, so GB can’t sell the i7 Books anymore. That’s probably why you can’t even find the i7 Book on GB’s site now. However, instead of reaching out to those of us who have been waiting, they kept us in the dark. I’m EXTREMELY disappointed with them. For those of you still waiting for your tablet, I suggest that you send a similar email, firmly asking them when you will get your tablet. If they ask you to continue to wait patiently, then they’re either lying to me or to you. Hopefully nobody loses their money over this whole debacle.

[James Rediffer]

@John Macie: Thanks for the update! Seems like GB is dropping the ball left and right. Very dissapointing.

@Jesus Gracia: Thank you for your perspective. It’s a good thing that you pushed it that hard. I’m sure if you didn’t, they wouldn’t have made you a priority. So it seems like it’s better to escalate calmly. I’m considering sending them a message letting them know how disappointed I am with my experience thus far. I’m sure the customer service rep has no control over what happens, but I’d still like to know what’s going on. Are they waiting on shipments from Cube? Did they just oversell? Is there any clear estimate as to when they’ll begin to ship out orders? Anyway, hope your tablet comes in safely and in working condition. It’d be a travesty if there was a problem with it and you’d have to return it, only to be stuck with the rest of us. Best of luck with your order!

[James Rediffer]

@ozzy: Man, that sucks! Have you decided if you’re going to stick with the Chuwi or cancel?

@John Macie: Thanks for letting me know about what’s going on on your end. I was about to send them an email yesterday, asking for a status update. Seems like they will just say the same thing. Did you order any other accessories with it besides the keyboard? I ordered a case and a tempered glass screen protector, but neither of those have been shipped to me. I’m guessing they’re gonna ship them with the tablet. I thought about the Cube Mix too, along with the Teclast X5 Pro, but $279 is way too good of a price to pass up. Will definitely keep you updated on my order.

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