[Filippo]

Good morning friends,
Could someone tell me where to buy the spare parts?
I have broken the support that adjusts the opening of the tablet when you put it on the table.

To better explain,I mean the hinges.

I tried with the seller and with the official web site, but both did not answer.

Can someone help me?
Thanks in advance,

Filippo

[Filippo]

Good morning friends,
Could someone tell me where to buy the spare parts?
I have broken the support that adjusts the opening of the tablet when you put it on the table.
I tried with the seller and with the official web site, but both did not answer.
I am very disappointed because they do not give assistance.
Can someone help me?
Thanks in advance,

Filippo

[Filippo]

New update:

the antenna has arrived, replaced the original one, the problem has been solved.

Probably it was the poor signal, but it certainly helped the release of new drivers or maybe both.

However now everything is OK.

 

Filippo

[Filippo]

Hi Andi,
I wanted to update you on the problem I had in the past few months.
I do not understand if I have solved by updating the last driver or following a small change, but the problem has not occurred anymore.
I’ll explain what I did:
I noticed that the reception of the wifi was weak because in relation to other laptops or tablets or phones.
Then I opened my tablet and with the help of a soldering iron and tin I extended the existing antenna.
From that moment on as if by magic the reception has improved and at the same time I did not have problems with disconnection or other problems connected to the wifi.
Could it be the reason?
I add that I bought and as soon as I receive it I install it, a new internal antenna that increases the signal reception by 6db.
I wanted to share these experiences with you because you have been very kind in answering me, and I will keep you informed if everything works for the best.

Thank you,

Filippo

[Filippo]

Hi Andi,

Today the drivers have been updated to the version:
1030.28.1002.2017

I check if the problems continue and then I’ll let you know.

How can I check if I’m using  rtlwlan.sys e wifibus.sys.?

Thanks as always

Filippo

[Filippo]

Hi Andi.

Really thanks for the advice.

I confirm that I have installed this:
Realtek Semiconductor Corp., Date 25.12.2017, Version 1030.25.701.2017
I confirm that I have disabled energy savings.

For the rest I keep you updated, maybe I send some photos with the problem when it occurs.

Best regards,

Filippo

[Filippo]

Good morning Andi and thanks for the quick reply.

I followed your information and my tablet connected to 3 wifi without problems.
The can to which it is connected are 1, 9 and 11.
I continue to follow in the next few days and when he gives me the problem, I will check the channel.
In the meantime I ask you if you can give me some other parameters to check or some other suggestion, if this is not the problem.

Thanks to the availability,

Filippo

[Filippo]

Good morning,

I just wrote to this forum because I noticed that it was very complete.

I have a problem with my EzPad 6 pro and I’m sure you can help me.
I state that it works properly and I installed the Italian language, the only problem is the wifi.

Sometimes it does not detect the 2.4hrz network that other PCs detect.
Other times it tells me that it is not possible to connect.
A few times it connects correctly.
So I guess it’s not a hardware problem, but a software problem.
I tried to remove, replace or update the wifi drivers, but the problem continues.
When it does not work, the “troubleshooting” tool tells me:
Access point problem or wireless card.

I do not know what to do.

Too bad because I like this Tablet a lot and for the rest it works properly.

Please help me.

Thanks in advance for availability,

Filippo.

[Author]

Posts