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Derrick replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 5 years ago
Hello Nicholas,
Consider your self very lucky that you got some years of use from Teclast. You are in the minority.
Your only cause of action is to trash your Teclast F15 and admit you were conned like hundred of other buyers.
Teclast obviously produces in the thousands of PCs and have at least a failure rate of 15 to 20% so what do they…[Read more]
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Derrick replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 5 years, 3 months ago
Teclast is a totally dishonest company and will not reply to any requests for solutions.
Banggood which supplies their products also will not help but will refund some of the purchase price.
You are lucky you purchased from e bay and got a full refund.
Don’ waste your time looking for support Teclast is nothing but a crooked seller.
Sorry to…[Read more]
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Derrick replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 5 years, 5 months ago
This is now going from theĀ ridiculous to the totally absurd.
Banggood tells me that they do not have a replacement keyboard and they claim that they have contacted Teclast who say that they do not have a replacement keyboard
Try to understand this. Banggood is an approved distributor of Teclast products but when they fail they can not get the…[Read more]
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Derrick replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 5 years, 5 months ago
The latest from Banggood is that they do not know where to obtain a replacement keyboard. This from a major seller of Teclast Products. Do you smell a scam here?? I do.
Don’t know if it is true but I was told that Teclast and Banggood are owned by the same parent company
This could explain the avoidance to solve customers problems.
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Derrick replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 5 years, 5 months ago
You like many other customers have been conned by Teclast, including me.
I bought my F15 in October and while it looks great it is full of flaws.
Firstly the backlight did not work, but secondly and more important the key board has failed for similarĀ reasons as above.
I was stuck on the letter Y repeating and no way to fix it other than to…[Read more]

