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October 8, 2020 at 6:28 pm #184071
My teclast would not start as well. Let me know if you have look. I have looked through aliexpress with no luck, but noticed several similar products.
September 3, 2020 at 7:29 pm #183891I bought a F7 Plus in 2019 from the Teclast direct store. Never worked. After very non technical requests to make a video, they asked me to send it back at my expense. Paid $114 to ship back. They refused to accept it, it was sent back to me and I paid another $112 for the trip back. Still dead.
This product has no support.
June 19, 2020 at 3:02 am #183444I sent my Teclast F7Plus laptop back to China at a cost of $100. It has been 4 months in transit. Teclast refused the shipment and so it is now on the way back to my garbage can here in Canada. Please do not even consider this company for any purchase.
Attachments:
You must be logged in to view attached files.June 7, 2020 at 11:20 pm #183232I found no support, but tried the reset, disconnecting etc. I mailed my Laptop back to Teclast in February 2020 at a cost of $97 for surface insured. As of June 2020, 4 months later, it is still in transit. Sending the laptop back to Teclast has not been successful yet.
Ronan
May 11, 2020 at 6:11 pm #183083Yes, SSD can be a problem, but check to see if the laptop is powering on. If it does not power on, then the SSD is not likely the problem. Also an SSD can be tested. If the power light flashes for a second only, and there is never any power to the screen, then SSD is not likely the problem for a no power up situation. If your laptop does more starting, then check the SSD.
May 10, 2020 at 5:31 am #183055I have tried every disconnect like this. Even long term disconnect. There is no physical damage. There is some type of power turn on error code, which should help support, but they would not help. I sent this laptop back to Techlast 2 months ago, but there is no update on tracking for 6 weeks or so. Might be lost now, but I will give it a few more months. Mailing cost was $109 to return this $400 laptop with all packing and insurance. There is no support from this vendor. Buyer beware. All products need some support, it seems Teclast does not believe in their product enough to offer any support.
May 10, 2020 at 5:22 am #183054Please better describe how your computer starts. Does the screen power on? Does your power light come on? Maybe your screen does not power on, and your power light flashes? To know what the problem is, I need more information.
March 2, 2020 at 12:15 pm #182761I have pressed the power button for even longer, and just reopened it again and repeated the process. The screen never powers on, and I just get a power light one second flash on every second long push of the power button. Teclast Official store offers no meaningful support. They could try to identify which part is needed, but that is not happening. They ask “Are there are repair shops in your country dear friend?”
February 27, 2020 at 4:46 am #182750I have been trying to get help from Teclast for over a month. There is absolutely NO support available. Can anyone help? This is going to landfill after 2 days of use!! Buyer beware
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