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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 2 months ago
Haha, nice one!
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 5 months ago
No news yet from linda parts. The last is that they said this might take up to the middle of December to be produced. So still waiting.
I installed “Sharpkeys” to disable problematic key but somehow the laptop now hangs every after 2 hours of operation or so if I have something connected to the usb ports. So something heats up inside while the…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
Mine bought in December 2019 from Banggood and keyboard broke down in late August 2020. But with use of 2-3 months.
I would like to know when everybody in here started having problems if they bought it near Dec.2019 maybe that batch was problematic
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
Don’t worry, lindaparts emailed me and said that there are delays from teclast, but it will become available within a month probably. They offered my money back and wait more, but I refused and said I wanted to wait. Will let you know when they send it.
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
Read the thread. Order new keyboard from the store above and wait for 2-3 months. Meanwhile use sharpkeys to disable faulty button.
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
Actually it is a bit tricky thing to do in the F15. After opening the case (screws also under bottom rubber pads) you need to unscrew the flat battery and underneath the battery is the keyboard. However the keyboard is not screwed onto the chassis, it is held by melted plastic pins so you have to break them if you want to remove it.
After you…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
Finally! A light in the horizon…
The above link no longer works. Here is the correct one:
https://www.cdrtd.com/products/laptop-keyboard-for-teclast-f15-english-us-without-frame-new.html
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
I think the keyboard problem with the F15 is becoming a trend. And Teclast is not answering on any email address. I am avoiding to call in China. I think they are probably aware of the problem but they couldn’t care less. Customer service is non existent.
I contacted Linda from cdrtd and she said the supplier does not have this part. She offered…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
My results for heat are not conclusive. If I leave it overnight then it works ok for an hour and then the problem starts. But if I leave it off for 2-3 hours then the problem is still there. It has happened also in the morning after leaving it off for 8 hours so heat “could” be a problem.
I think that excess heat created the problem in the first…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
So far Banggod has some kind of automated replies and they just keep repeating the same phrase:
“We are sorry that the supplier don’t provide a replacement keyboard, would you accept to receive a refund xx<span class=””>€</span> and you can keep the item?”
I have sent them like 12-13 emails and in most of them is the same phrase. I have req…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
If you open the laptop let us know the part number written on the keyboard cable. Maybe if we have 2 or 3 orders teclast will hear us
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
So they offered me to return the laptop to them but it will take several months to repair. I have to cover the cost to get to China myself and they will cover the return cost to me by 50%. It’s a no go for me since it will take ages and I need to work.
I took the laptop to a repair shop and I’m trying to find the keyboard as a spare part with the…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
So I contacted Banggood, they told me to take it to a laptop service point. Completely illogical response since the first thing they will try to fix is the keyboard.
So I requested for a replacement keyboard and they replied they can’t find the spare part. They offered to give me 60€ for a useless laptop.
So that’s what happens when you get a c…[Read more]
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Vas replied to the topic Teclast F15 keyboard problem – laptop unusable in the forum Teclast Laptops 3 years, 6 months ago
Hello Emilio,
I have bought the laptop from banggood. I wrote to them about my problem. We will see how it goes.
Where did you find the firmware for teclast f15? I want to try it also
Thanks
Vas