[Derrick]

Hello Nicholas,

Consider your self very lucky that you got some years of use from Teclast. You are in the minority.

Your only cause of action is to trash your Teclast F15 and admit you were conned like hundred of other buyers.

Teclast obviously produces in the thousands of PCs and have at least a failure rate of 15 to 20% so what do they care.

They are sucking up their success on the other 80% and those with failed units can go to hell.

Teclast will not stand behind their products and you are better off trying another manufacturer.

Just accept that this is the modern Chinese version of doing business. Sell, sell, sell and ignore all failures.

Trying to get a response is the same as trying to get the truth about Covid 19 and Wuhan.

Hope you find a better company in the future

 

[Derrick]

Teclast is a totally dishonest company and will not reply to any requests for solutions.

Banggood which supplies their products also will not help but will refund some of the purchase price.

You are lucky you purchased from e bay and got a full refund.

Don’ waste your time looking for support Teclast is nothing but a crooked seller.

Sorry to tell you that your chances of getting a solution are zero.

[Derrick]

This is now going from the  ridiculous to the totally absurd.

Banggood tells me that they do not have a replacement keyboard and they claim that they have contacted Teclast who say that they do not have a replacement keyboard

Try to understand this. Banggood is an approved distributor of Teclast products but when they fail they can not get the manufacture to supply the failed parts. Banggood says check on line. What a response!!!!!!!!!

If they can not get a replacement what chance does the customer have????

This is a serious matter of Teclast with Banggood’s support of defrauding the public.

If you are reading this be smart and stay completely away from Teclast and Banggood.

If you want to avoid computer failure, do not buy from these companies.

[Derrick]

The latest from Banggood is that they do not know where to obtain a replacement keyboard. This from a major seller of Teclast Products. Do you smell a scam here?? I do.

Don’t know if it is true but I was told that Teclast and Banggood are owned by the same parent company

This could explain the avoidance to solve customers problems.

[Derrick]

You like many other customers have been conned by Teclast, including me.

I bought my F15 in October and while it looks great it is full of flaws.

Firstly the backlight did not work, but secondly and more important the key board has failed for similar  reasons as above.

I was stuck on the letter Y repeating and no way to fix it other than to disconnect the key board.

DO NOT EXPECT ANY HELP FROM TECLAST AS THEY DO NOT REPLY TO ANY EMAILS. TOTAL 7 TO DATE

Maybe Bangood will step in as they were the suppliers, but as of now they are also silent.

This is a real ripoff and I wish to warn all readers’, DONT BE FOOLED BY THE ATTRACTIVE APPEARANCE BECASE IT WILL END UP COSTING YOU MORE THAN YOU THINK YOU SAVED

THIS IS A CLASSIC CASE OF ALL SALES FIRST AND NO HELP AFTERWARDS.

[Author]

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