Ordered a few things from them, they are very hit and miss, Sometimes they can dispatch within days and I receive them quite quickly, The record being a full week from when ordered for some Redmi Note Cases, This is with their “UK Express” Postage option which is delivered by Yodel and track able from when it arrives into UK can take a full week for an estimate delivery date on Yodel’s tracking.
Then there are times when they are ridiculously slow. It took a full month for me to get my Mi Notebook from ordering with the same UK express option (their default free option in this case). I waited three weeks before they even shipped the notebook and provided me with the tracking number they had told me the delay was due to a “China National Holiday” which they hadn’t mentioned at the time of ordering despite saying the Notebook was instock and delivery would take 10-20 business days.
The loyalty points system although quite common with these types of sellers is quite good.