[Derrick]

I’ve read that this problem doesn’t occur in safe mode or with power services off

[Derrick]

As i wrote in the post “install new windows…..” teclast said to me they can give a new firmware. I’waiting, and I’ll keep you informed.

I get a second teclast f7 from geekbuyng (the first one was frome gearbest) and as the first after two days it started to freeze when the adapter is plugged in.

[Derrick]

Hi Mike, it’s still working fine? I’ve done the reinstalling of win but not from the USB, and the problem persist after two days. Teslast said to me that they have some firmware to solve it. Will see

 

[Derrick]

So the freezes didn’t stop with the above procedure? (the one that get you windows in chinese=

[Derrick]

Another update:

Here’s the reply from Gearbest support… They have a firmware and Windows reinstall solution:

+++++++++++++Dear Ray,

We’d be delighted to provide more information.

Based on your description and information provided, in order to solve your problem, please follow the steps below:

Please download the firmware below and follow the attached tutorial to reinstall the system, https://1drv.ms/f/s!AtprAlErUyChiDqyOqu

Hi Ray, have you tried this solution, Gearbest told me to send back the Teclast because i’m in the first 14 days

[Derrick]

Have you noted  if the freezes happen when the charger is plugged or not?

[Derrick]

Error 41 refers about an unexpected shut down. it’s true that the last two freeze events were with the adaptor pluged.

[Derrick]

Hi, I have just bought a Teclast F7 and from the second day of usage it started to freeze. So after some time can i ask if  you(and all the others in this situation) have resolved the problem by reinstalling windows 10 with a low level format on  the ssd?

[Author]

Posts