Ray Dollars

Ray Dollars

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Viewing 15 posts - 1 through 15 (of 46 total)
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  • #150692
    Ray Dollars
    Participant
    • Posts: 49

    Do you know how to boot windows into recovery mode?

    #150683
    Ray Dollars
    Participant
    • Posts: 49

    There should be a recovery partition setup by Windows 10. You can check by right clicking on the Start menu and choosing Disk Management.

    #150510
    Ray Dollars
    Participant
    • Posts: 49

    Okay, I’ve jumped through all the hoops. Reinstalled Windows Home, disabled updates. It works. Thanks to everyone that contributed to this thread.

    I’m very happy to get some functionality back with my F7… At last I can use it without the dreaded freeze.

    But, I can’t help but feel all this is a massive compromise to get the F7 working. Without Windows update activated we lose out on important updates, and have only a partially fixed solution.

    #150504
    Ray Dollars
    Participant
    • Posts: 49

    Wondering whether to try a clean install of Win 10 with updates disabled. Or just stick with Ubuntu.

    #150503
    Ray Dollars
    Participant
    • Posts: 49

    I just installed Ubuntu and updated the kernel. Everything seems to work flawlessly so far, even the Fn Key functions. NO crashes or freezes at all.

    If this is a Windows update issue with Teclast F7’s power management hardware I hope someone comes up with a fix soon. Still it’s a relief that I can actually use the F7 for something productive using Ubuntu, even though there’s a bit of a learning curve.

    #150485
    Ray Dollars
    Participant
    • Posts: 49

    Okay can confirm that disabling the power service 100% works. No freezes at all. But now Windows has some gremlins in the settings page as described above…

    Next step, I will reload windows (again) and disable all updates. This seems ridiculous that we are having to do this. Is anyone reporting this to Teclast/Gearbest etc?

    #150483
    Ray Dollars
    Participant
    • Posts: 49

    Ah… I spoke to soon. After disabling power in services, Windows is throwing up other problems. Cannot access ‘System’ in Windows Settings or ‘Display’ it crashes the app now.

    #150482
    Ray Dollars
    Participant
    • Posts: 49

    <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>Hi guys, I solved this problem definitively. </span><span style=”vertical-align: inherit;”>You should go to the search bar (Start)> Services> Power and (right click) properties. </span><span style=”vertical-align: inherit;”>In the properties You Should change the saving mode from automatic to </span></span><span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>disabled</span></span><span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”> and that’s all … No longer freezes. </span><span style=”vertical-align: inherit;”>However, in this way it is not possible to change the brightness of 100%. </span><span style=”vertical-align: inherit;”>Sorry for my bad english, I hope you undestand me!</span></span>

     

    Thank you for this! I’m trying it now. If it can last more than a few hours on mains then that will be great! How did you discover this solution? (your English is fine 🙂 )

    #150219
    Ray Dollars
    Participant
    • Posts: 49

    Did it work? I’ve been told it could be a faulty capacitor on the motherboard but very interested to hear your theory about the APCI driver causing the system freezes. If this was the case, wouldn’t there be a record in the Event Viewer that the APCI driver had crashed?

    #150218
    Ray Dollars
    Participant
    • Posts: 49

    Will ubuntu run out of the box on the F7? With touchpad?

    #150202
    Ray Dollars
    Participant
    • Posts: 49

    I ‘solved’ the problem by buying a microsoft surface computer!

    Tried everything with the Teclast F7 and nothing works. It’s fine on battery power but freezes as soon as you plug in the mains charger. Unusable for me. It really is a shame, I was very happy with everything about the F7, especially the keyboard and screen. I would even pay to get the motherboard repaired if anyone was offering that service.

    #149710
    Ray Dollars
    Participant
    • Posts: 49

    Changing the power options made no difference for me. This has to be hardware.

    #149709
    Ray Dollars
    Participant
    • Posts: 49

    Will try changing the power options, but I don’t hold much hope.

    #149708
    Ray Dollars
    Participant
    • Posts: 49

    I’ve tried SSD and eMMC drives. Clean reinstalls of Win 10 and the Teclast firmware update. Nothing works. Laptop works fine on battery power but randomly freezes on mains power. This must be a known problem if so many are experiencing the same thing. Shame, I liked this computer.

    #149256
    Ray Dollars
    Participant
    • Posts: 49

    Just to update this thread for other F7 users experiencing random freezes. Gearbest can not offer a fix only a $50 GB voucher. Apparently there is no fix available from the manufacturer.

    Other users have reported similar problems and have tried different mains charger, but still experience random freezes.

    I’ve been told by a technician friend this could be a motherboard problem at capacitor level.

    Feel free to share your experiences and (hopefully) we can find a real fix very soon.

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