Recently, Teclast have acknowledged the Play Store issue that is currently plauging all shipped Air 3G Android units and all Roms available for download. However there is a fix on XDA and Teclast themselves point customers there in the meantime while their tech’s work on a fix.
Since Google Play is blocked in China, Teclast last didn’t know about the issue. No excuse really, They should have know about this and tested the latest firmware builds outside of China.
To our most valuable Teclast overseas customers: Recently we received some inquiries from our most valuable overseas customers regarding issues that have been found on Teclast X98 Air series (3G and Air II):
• Google Play Store error:
This is a known bug and our software engineers are working on the solution. We’ll release an OTA update to tackle this problem ASAP. Because Google services cannot be directly accessed in China so our software engineers didn’t test it while coding the X98 firmware. We’ll use some tactics to test Google services from now on to ensure every new Teclast Android Tablets can use Google service as normal.
There is a temporary solution available on XDA which can help to solve this problem. You can try it before we roll out fix update in the future. Thanks to Frontier!
Cannot play 3D Games:
We also got some feedback from customers that the X98 tablets come from some batches get hanged while playing 3D Games such as Real Racing 3, Riptide GP2, Frontline Commando 2 and Asphalt 8. We’re looking into this problem and provide possible solution as soon as possible. Sorry for the inconvenience.
Thank you for supporting Teclast.